Privacy Policy

Last updated: December 16, 2025

This Privacy Policy governs your use of the Phone Cleanup Now mobile application for iOS devices (the "Application"), developed and operated by Novago Global Solutions FZ-LLC, a company registered in Ras Al Khaimah, United Arab Emirates.

Registered address: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

The Application is a gallery organization utility designed to help users review and manage screenshots, screen recordings, duplicate photos, and similar videos directly on their device. We are committed to transparency regarding how information is handled when you use the Application.

User Provided Information

The Application does not require account registration. We only receive information that you voluntarily provide, such as when contacting customer support. This may include your email address and the content of your message.

Payment information is not collected or stored by us. All purchases and subscriptions are processed securely by Apple via the App Store.

Refunds and App Store Purchases

Purchases and subscriptions are managed exclusively by Apple. Refund requests must be submitted directly to Apple and are subject to Apple's policies.

If requested by Apple during a refund review, we may provide limited usage information strictly for verification purposes.

On-Device Media Processing

The Application allows users to review and organize their photo and video library by grouping items such as screenshots, screen recordings, duplicate photos, and similar videos.

All photo and video analysis is performed entirely on your device. The Application does not access, copy, back up, or store your photos or videos outside of your device. Your personal media is not transmitted to external servers.

Automatically Collected Information and Analytics

The Application uses industry-standard third-party services for analytics, crash diagnostics, subscription management, and marketing attribution.

These services may automatically collect limited technical information such as device model, iOS version, app version, country, and general usage events. This information never includes your photos, videos, contacts, or personal files.

The Application uses the following services:

Google Firebase (Analytics and Crash Reporting)
RevenueCat (Subscription and purchase management)
AppsFlyer (Install attribution and marketing attribution)

These services are used solely for application analytics, crash diagnostics, subscription functionality, and measuring marketing effectiveness, and are not used to process personal media.

Purpose of Data Processing

Limited technical data is processed strictly for the following purposes: ensuring application stability, improving performance, enabling subscription functionality, measuring marketing effectiveness, preventing fraud, and maintaining security.

Legal Basis for Processing (GDPR)

We process limited technical data based on our legitimate interests in operating and improving the Application, ensuring reliability, preventing abuse, and supporting subscription features.

Where applicable, processing is also necessary for the performance of the contract between you and us when you use the Application.

What We Do Not Process

We do not process, transmit, or store your photos, videos, contacts, messages, or personal files. Media analysis happens locally on your device and remains fully under your control.

With Whom Do We Share Your Information?

We do not sell, rent, or trade personal information. Information may be disclosed only when required by law, to protect user safety, or in connection with a corporate transaction.

Data Retention

Support communications are retained only as long as necessary. Analytical and diagnostic data may be retained for up to 24 months in anonymized or aggregated form.

Children

The Application is rated 4+ on the App Store and can be used by a general audience. The Application does not require account creation and does not knowingly collect personal information from children.

Security

We apply appropriate administrative and technical safeguards to protect information. Third-party providers we rely on are contractually obligated to protect any data they process.

Your Rights

You have the right to request access to, correction of, or deletion of your information, as well as to request restriction of processing where applicable.

Requests can be sent to operate@novagoglobal.pro.

Changes

This Privacy Policy may be updated from time to time. Continued use of the Application constitutes acceptance of the updated Policy.

Your Consent

By using the Application, you consent to the processing of information as described in this Privacy Policy.

Contact Us

If you have any questions regarding privacy, please contact us at:
operate@novagoglobal.pro